Building information guide

1. Rooms services

For stays longer than one month

In order to offer you the best possible stay, please review the inventory of your apartment and report any issues or damage found upon your arrival.

You must complete this form within 48 hours of your check-in. If you report any issues, the reception team will coordinate a visit to your apartment to assess them.

If you do not complete it, we will assume that everything was in good condition upon your arrival.

Room cleaning

Cleaning will be carried out every two weeks, including a change of bed linen and towels (kitchen area excluded).

If you'd like to arrange weekly cleaning, you can do so at reception for an additional cost of €45/month.

If you need a one-off cleaning service, it can also be booked at reception for an additional cost of €30/session.

We have a self-service laundry located on the ground floor.

Washing (including detergent and fabric softener) – €3,50.

Drying – €2,00.

Dry cleaning services: we’ve partnered with Goldrys Dry Cleaners, where you can place your orders easily and intuitively, and enjoy a 10% discount as a Calido Living resident.

The discount code for Calido Living residents is CALIDO10. Simply place your order on the website www.goldrys.com, or book the service via WhatsApp at +34 624 78 71 95, available Monday to Friday from 9:00 to 18:00 without interruption.

Please remember to keep noise to a minimun during quiet hours, from 9 PM to 8 AM.

Together with Menaki, we've prepared a selection of convenient packs with everything you might need to settle in from day one — kitchenware, cleaning products, bed linen, and much more.

Place your order online and receive it directly in your apartment, hassle-free and without the need to go shopping.

👉 Order now here

For stays of less than 30 days

Room cleaning

Cleaning will be done every 5 days, including a change of bed linen and towels.

We have a self-service laundry on the ground floor.

Washing (including detergent and fabric softener) – €3.50
Drying – €2.00

Dry cleaning services: we’ve partnered with Goldrys Dry Cleaners, where you can easily and intuitively place your orders and benefit from a 10% discount as a Calido Living resident.

The discount code for Calido Living residents is CALIDO10. Simply place your orders on www.goldrys.com or book the service via WhatsApp at +34 624 78 71 95, available Monday to Friday from 9 AM to 8 PM without interruption.

2. Maintenance service

If you have any maintenance issues, please contact reception via WhatsApp to report the problem and provide your apartment number. We will address your request as soon as possible.

3. Parcel delivery service

To speed up deliveries during your stay, we use the Parcel Safe system for receiving packages.

Please refer to the following link for the full document with detailed information on how our delivery system works and how to ensure smooth coordination. Information about Parcel Safe Place.

4. Food and drink

In the reception area, you will find a market corner with smart fridges offering snacks, ready meals, and drinks. In addition, on the ground floor in Club Calido, there is a self-service coffee machine available for residents.

On the ground floor, opposite the gym, we have introduced the VenGo smart automated shop, open 24/7, allowing residents to make quick purchases without tills or staff. Thanks to its AI camera system, access, shopping, and payment are all handled directly through your mobile phone, with no queues and in a completely secure way. Whether it’s a coffee at midnight or a bottle of water before heading to the gym, shopping is as easy as opening the front door.

We also offer a home delivery service for fresh fruit and vegetables provided by The Fruit of the World. Orders can be placed via WhatsApp on +34 648 82 54 37, stating that the order is for the Calido Living shop in Las Tablas, and delivery will be made within a maximum of 24 hours. If the order is placed before midday, it will arrive the same day; otherwise, it will be delivered the following day.

You can view the catalogue of available products directly on WhatsApp.