You can view the full product catalogue directly on WhatsApp.
Welcome to Calido Valdebebas!
We want you to feel right at home, so here you’ll find all the information about our services and facilities.
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Reception hours and contact number
Building information guide
- In-room services
- Maintenance service
- Parcel service
- Food and beverage
- Facilities and common areas
- Transport and mobility
- Pets
- Other services
Valdebebas neighbourhood guide
Emergency and contact numbers
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Reception
Opening hours: 24/7
Tel: +34 624 95 89 02
e-mail: valdebebas@calido-living.com
Valdebebas Guide
We've put together a guide to help you discover everything there is to see and do around Calido Valdebebas.
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Building information guide
1. Rooms services
For stays longer than one month
In order to offer you the best possible stay, please review the inventory of your apartment and report any issues or damage found upon your arrival.
You must complete this form within 48 hours of your check-in. If you report any issues, the reception team will coordinate a visit to your apartment to assess them.
If you do not complete it, we will assume that everything was in good condition upon your arrival.
Room cleaning
Cleaning will be carried out every two weeks, including a change of bed linen and towels (kitchen area excluded).
If you'd like to arrange weekly cleaning, you can do so at reception for an additional cost of €45/month.
If you need a one-off cleaning service, it can also be booked at reception for an additional cost of €30/session.
We have a self-service laundry located on the 2nd and 5th floor.
Washing (including detergent and fabric softener) – €3,50.
Drying – €2,00.
Dry cleaning services: we’ve partnered with Goldrys Dry Cleaners, where you can place your orders easily and intuitively, and enjoy a 10% discount as a Calido Living resident.
The discount code for Calido Living residents is CALIDO10. Simply place your order on the website www.goldrys.com, or book the service via WhatsApp at +34 635 706 999, available Monday to Friday from 9:00 to 18:00 without interruption.
Together with Menaki, we've prepared a selection of convenient packs with everything you might need to settle in from day one — kitchenware, cleaning products, bed linen, and much more.
Place your order online and receive it directly in your apartment, hassle-free and without the need to go shopping.
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For stays of less than 30 days
Room cleaning
Cleaning will be done every 5 days, including a change of bed linen and towels.
We have a self-service laundry on the 2nd and 5th floor.
Washing (including detergent and fabric softener) – €3.50
Drying – €2.00
Dry cleaning services: we’ve partnered with Goldrys Dry Cleaners, where you can easily and intuitively place your orders and benefit from a 10% discount as a Calido Living resident.
The discount code for Calido Living residents is CALIDO10. Simply place your orders on www.goldrys.com or book the service via WhatsApp at +34 635 706 999, available Monday to Friday from 9 AM to 8 PM without interruption.
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2. Maintenance service
If you have any maintenance issues, please contact reception via WhatsApp to report the problem and provide your apartment number. We will address your request as soon as possible.
3. Parcel delivery service
To speed up deliveries during your stay, we use the Parcel Safe system for receiving packages.
Please refer to the following link for the full document with detailed information on how our delivery system works and how to ensure smooth coordination. Information about Parcel Safe Place.
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4. Food and drink
In the reception area, you’ll find a market corner with smart fridges stocked with snacks, ready meals, and drinks. On the ground floor, in the Calido Club area, there is also a self-service coffee machine.
We also offer a home delivery service for fresh fruit and vegetables provided by The Fruit of the World. You can place your order via WhatsApp at +34 648 82 54 37. Just mention that the order is for the Calido Living store in Alcobendas, and you’ll receive it within 24 hours. Orders placed before midday will arrive the same day; otherwise, they’ll be delivered the next day.
5. Facilities and Communal Areas
- Gym: open 24/7 and located on the 7th floor.
- At Calido Valdebebas, we also collaborate with Juan, our personal trainer, who offers private training sessions. You can book a session by emailing info@reboootmadrid.com or sending a WhatsApp message to +34 687 98 77 64.
- Swimming pool: open only during the summer season. Opening hours are displayed in the pool area on the 7th floor.
- Games room open 24/7, located on the 1st floor.
- The paddle court is open from 9:00 a.m. to 9:00 p.m. and is located at the end of the Calido garden. Available upon reservation at reception, with an additional cost of €12.60/hour on weekday mornings and weekend afternoons, and €18/hour on weekday afternoons and weekend mornings. Rackets and balls are available for loan at reception.
- Gastro Club available upon reservation at reception. Available from 1:00 p.m. to 4:00 p.m. and from 8:00 p.m. to 11:00 p.m. at an additional cost of €80 for 3 hours of use, located on the 7th floor.
- Parking for €60/month or €10/day if you are a resident. If you are not a resident, €15/day.
- Parcel delivery
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6. Transport and mobility
Calido is well connected to public transport and just a 12-minute drive from Chamartín station. In addition, we offer the following services:
- Bike rental available at reception for €20/day or €10 for 12 hours..
- Taxi transfers, approximate prices:
- Airport Terminal 4: €10 - €13.
- Airport Terminals 1 y 2: €10 - €15.
- Chamartín Station: €16 - €20.
- Atocha Station: €20 - €25.
- IFEMA: €12 - €18.
- Covered parking available for €10/day or on a monthly subscription for residents at €60/month for cars and €30/month for motorcycles.
7. Pets
If you're travelling with pets, please familiarise yourself with our Pet Policy.
It outlines the rules and guidelines to ensure a comfortable stay for both you and your furry companion.
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8. Other services
Free Wi-Fi throughout the building
Concierge service (we can help you book tours, restaurants, tickets, and more)
Safe deposit boxes available for rent at reception, subject to availability, at an additional cost of €10/day
Items available to borrow from reception:
- Traditional and steam irons
- Padel rackets, ping-pong set, basketball
- Board games and PlayStation games – check the catalogue at reception
8. Other services
Free Wi-Fi throughout the building
Concierge service (we can help you book tours, restaurants, tickets, and more)
Safe deposit boxes available for rent at reception, subject to availability, at an additional cost of €10/day
Items available to borrow from reception:
- Traditional and steam irons
- Padel rackets, ping-pong set, basketball
- Board games and PlayStation games – check the catalogue at reception
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Useful contacts and emergency numbers
- Emergency services: 112
- Local Police: +34 91 490 40 70
- National Police: 091
- Civil Guard: 062
- Municipal Information: 010
- Gender Violence Helpline: 016
- Suicide Prevention Helpline: 024
- Taxis +34 91 371 21 31
Nearest Health Centre:
Calle de María de las Mercedes de Borbón, 98
28055, Madrid
+34 91 108 86 78
Useful contacts and emergency numbers
- Emergency services: 112
- Local Police: +34 91 490 40 70
- National Police: 091
- Civil Guard: 062
- Municipal Information: 010
- Gender Violence Helpline: 016
- Suicide Prevention Helpline: 024
- Taxis +34 91 371 21 31
Nearest Health Centre:
Calle de María de las Mercedes de Borbón, 98
28055, Madrid
+34 91 108 86 78
We've prepared a Resident Handbook where you'll find everything you need to make the most of your stay.
Discover the Host Guide Here
We hope you enjoy your stay at Calido Valdebebas. If you need anything, don't hesitate to speak with reception.
Thank you for choosing us!
@calido_living
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